Pucón Area and Hot Springs Tour: Ojos del Caburgua, Lake Caburgua and Thermal Relaxation

What does the Pucón Area + Hot Springs Tour include?

• Our tour is designed to offer you a complete, comfortable, and safe experience at Pucón's main tourist attractions. Here's everything that's included:

  • Shared round trip transport from Pucón, in a comfortable and equipped vehicle, ideal for exploring the area safely.

  • Certified local guide , expert in the area, who will accompany you throughout the experience explaining the geography, culture and natural environment of Pucón .

  • Accident insurance , so you can enjoy the activity with complete peace of mind and support.

  • Entrance included to Ojos del Caburgua Park , one of the region's must-see natural attractions.

  • Access to natural hot springs , with enough time to relax in thermal waters surrounded by nature.

What is not included in the Pucón and Hot Springs Area Tour?

To help you better plan your experience, these are the services that are not included in the tour:

• Professional photography service : you can bring your own camera or cell phone to capture the best moments at Ojos del Caburgua, Lake Caburgua and hot springs .

• Snacks or food : we recommend bringing something light to eat during the tour, especially if you want to make the most of the day.

• Water or drinks

What to bring on the Pucón and Hot Springs Area Tour?

• To fully enjoy this experience in nature, we recommend you come prepared with the following:

  • Swimsuit and towel : essential to make the most of the natural hot springs of Pucón and relax after the tour.

  • Comfortable clothing suitable for the weather : ideal for gentle walks and temperature changes during the day in the lake area.

  • Sunscreen : essential even on cloudy days, especially for outdoor activities near Lake Caburgua and Ojos del Caburgua .

  • Snacks and water : to keep you energized and hydrated throughout the tour.

Cancellation Policy

• Cancellations made more than 24 hours in advance of the activity will be entitled to a 100% refund of the amount paid.

• Cancellations made less than 24 hours in advance will be entitled to a 50% refund of the activity price.

• These conditions allow for proper logistical planning and the correct management of available slots.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

To ensure you can fully enjoy the beauty of Pucón and the relaxation of its hot springs , we have designed a policy that prioritizes the well-being and safety of your entire family:

• The minimum age to participate in this experience is 2 years old .

• For safety and health reasons, participants must not have heart or respiratory problems .

• Due to the high temperatures of the hot springs, this activity is not suitable for pregnant women .

We aim to ensure that each member of the group experiences a day of rest and adventure in a safe and controlled environment .

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón.

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.