Class IV Rafting in Pucón – Extreme Rafting on the Upper Trancura River

What's included in Class IV Rafting on the Upper Trancura River?

Our Class IV rafting experience on the Trancura Alto River in Pucón includes all the equipment and logistics necessary to carry out this adventure safely and professionally.

The activity includes:

• Round trip transportation from our base in Pucón to the starting point of the rafting.

• Certified professional guide , with extensive experience in whitewater rafting.

• Safety kayaker , who accompanies the descent to reinforce safety in the rapids.

• Accident insurance for the entire duration of the activity.

• Neoprene wetsuit , ideal for keeping warm in the water.

• Neoprene shoes , which offer comfort and better grip.

• Approved life jacket , mandatory for river navigation.

• Safety helmet , designed to protect during passage through rapids.

All the equipment used in this extreme rafting activity in Pucón meets the necessary safety standards to enjoy an intense and safe adventure on the Trancura Alto River .

To help you plan your adventure with complete transparency and focus solely on the adrenaline rush of the river, we detail the services that are not included in the base price of the activity:

• Professional photography service to capture your best moments on the rapids (available as an additional service).

• Any type of food, snacks or drinks not specified in the program.

• Extra transfers outside of the established meeting and return points.

What should the participant bring for Rafting in Pucón?

To comfortably enjoy the rafting experience on the Trancura River in Pucón , we recommend that each participant bring some simple personal items before the activity.

Materials that the participant must bring:

• Swimsuit , to be worn under the wetsuit during rafting.

• Towel , to dry off after the activity.

• Sunscreen , especially on sunny days to protect your skin while going down the river.

These elements will allow you to fully enjoy your rafting adventure in Pucón , combining comfort, safety and fun on one of the most famous rivers for rafting in southern Chile.

• Minimum number of passengers: The activity requires a base group of 6 people to confirm the departure.

• Health restrictions: Not permitted for pregnant women or people with recent surgery or serious heart problems.

• Mandatory equipment: The use of a high buoyancy life jacket, safety helmet and wetsuit provided by the agency is mandatory.

• Passenger attire: You must bring a swimsuit (to wear under the wetsuit), a towel, and footwear that can get wet or sandals with a secure fit.

• Operational safety: All participants must strictly follow the technical briefing and instructions of the certified guide before entering the river.

• Physical conditions: No prior experience or great physical condition is required, but it is necessary not to have an extreme fear of water.

• Behavioral restrictions: Descent under the influence of alcohol or any narcotic substance is prohibited.

Cancellation Policy

• Cancellations made more than 24 hours in advance of the activity will be entitled to a 100% refund of the amount paid .

• Cancellations made less than 24 hours in advance will be entitled to a 50% refund of the activity price .

• These conditions allow for proper logistical planning and the correct management of available slots.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

Politics for Children

To enjoy the adrenaline rush of the Trancura River in complete safety, we have established the following requirements necessary to participate in this exciting Class IV adventure:

• Minimum age required is 14 years old.

• It is essential to know how to swim and feel comfortable in aquatic environments with active currents.

• To be in optimal health, without heart problems, respiratory issues or recent physical injuries.

• Due to strict safety protocols, this activity is not suitable for pregnant women .

Our goal is for you to have an unforgettable experience under the highest standards of safety and professionalism .

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón .

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.