Class III Rafting on the Lower Trancura River – Family Adventure in Pucón

What does the rafting activity in Pucón include?

Our rafting experience on the Trancura River in Pucón includes all the necessary equipment and logistics for you to enjoy the adventure safely and comfortably.

The activity includes:

• Round trip transportation from our base in Pucón to the starting point of the rafting.

• Certified professional rafting guide , with experience in river navigation and safety.

• Accident insurance for the entire duration of the activity.

• Neoprene suit , ideal for keeping warm in the river water.

• Neoprene shoes for greater comfort and safety during the descent.

• Approved life jacket to guarantee your safety on the river.

• Safety helmet required for navigating rapids.

• Professional paddler to actively participate in the rafting experience.

All the equipment used in this rafting activity on the Trancura River meets the necessary safety standards to enjoy a safe and exciting adventure in Pucón .

To ensure you enjoy your adventure on the Trancura River with complete clarity and without surprises, we detail the services that are not included in the base rate:

• Professional photography service, available as an additional option so you can capture the adrenaline of each rapid.

• Tips for our team of guides are entirely voluntary and appreciated.

• Any personal expenses or consumption not specified in the activity itinerary.

What should the participant bring for Rafting in Pucón?

To comfortably enjoy the rafting experience on the Trancura River in Pucón , we recommend that each participant bring some simple personal items before the activity.

Materials that the participant must bring:

• Swimsuit , to be worn under the wetsuit during rafting.

• Towel , to dry off after the activity.

• Sunscreen , especially on sunny days to protect your skin while going down the river.

These elements will allow you to fully enjoy your rafting adventure in Pucón , combining comfort, safety and fun on one of the most famous rivers for rafting in southern Chile.

• Minimum number of passengers: The activity requires a base group of 4 people to confirm the departure.

• Health restrictions: Not permitted for pregnant women or people with recent surgery or serious heart problems.

• Mandatory equipment: The use of a high buoyancy life jacket, safety helmet and wetsuit provided by the agency is mandatory.

• Passenger attire: You must bring a swimsuit (to wear under the wetsuit), a towel, and footwear that can get wet or sandals with a secure fit.

• Operational safety: All participants must strictly follow the technical briefing and instructions of the certified guide before entering the river.

• Physical conditions: No prior experience or great physical condition is required, but it is necessary not to have an extreme fear of water.

• Behavioral restrictions: Descent under the influence of alcohol or any narcotic substance is prohibited.

Cancellation policy

• Cancellations made more than 24 hours in advance of the activity will be entitled to a 100% refund of the amount paid.

• Cancellations made less than 24 hours in advance will be entitled to a 50% refund of the activity price.

• These conditions allow for proper logistical planning and the correct management of available slots.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

Politics for Children

The descent of the Lower Trancura River is the ideal adventure to share with the family. To ensure everyone enjoys a fun and safe experience on the river, we have the following participation requirements:

• Minimum age: young adventurers can join from 8 years of age.

• Physical condition: the activity is suitable for people with a compatible health condition, without heart or respiratory problems.

• Safety restrictions: For preventative safety reasons, this experience is not suitable for pregnant women.

• Commitment to well-being: we want each participant to enjoy themselves to the fullest, so it is essential to inform us about any previous medical condition before starting the descent.

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón.

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.