Kayaking on Lake Caburgua or Lake Villarrica – Half-day adventure

What to bring for kayaking

To fully enjoy your kayaking experience on Lake Caburgua or Lake Villarrica , we recommend bringing:

• Swimsuit , ideal for use during activity.

• Towel , to dry yourself after paddling.

• Comfortable or sporty clothing , suitable for outdoor activities.

• Footwear that can get wet (sneakers or sports sandals).

• Sunscreen , to protect your skin during activity.

• Sunglasses , preferably with a strap.

• Water , to keep you hydrated during the outing.

These items will help you comfortably and safely enjoy your kayaking activity in the lakes of Pucón , surrounded by the natural landscapes of the Araucanía Region .

Cancellation Policy

• Cancellations made more than 24 hours in advance of the activity will be entitled to a 100% refund of the amount paid.

• Cancellations made less than 24 hours in advance will be entitled to a 50% refund of the activity price.

• These conditions allow for proper logistical planning and the correct management of available slots.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón.

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.