Hydrospeed in Pucón: pure adrenaline on the river

• Round trip transportation from Pucón to the river where the activity takes place.

• Specialist guides in hydrospeed , with extensive experience in river sports and safety.

• Complete technical equipment , including:

• 7mm wetsuit with protectors

• life jacket

• safety helmet

• neoprene socks

• neoprene gloves

• fins

• fin locks

• Accident insurance , for greater peace of mind throughout the activity

To fully enjoy your hydrospeed experience in Pucón , we recommend you bring:

• Swimsuit , to be worn under the wetsuit.

• Towel , to dry yourself after the activity.

• Food or a snack to regain energy after the descent.

• Water , to keep you hydrated during the activity.

Cancellation Policy

• Cancellations made more than 24 hours in advance of the activity will be entitled to a 100% refund of the amount paid.

• Cancellations made less than 24 hours in advance will be entitled to a 50% refund of the activity price.

• These conditions allow for proper logistical planning and the correct management of available slots.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

Politics for Children

To ensure a safe and adrenaline-filled experience on the challenging waters of the Trancura River, we have established the following participation requirements:

• Must be at least 14 years old.

• To have the ability to swim with complete ease.

These measures allow us to ensure that every adventurer can fully enjoy the intensity of hydrospeed with complete confidence.

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón.

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.