Get started in kayaking on one of the safest rivers in Pucón

• Complete top-quality technical equipment , including kayak, paddle, helmet, life jacket and wetsuit for your total safety.

• Expert and certified instructors will provide you with personalized instruction and constant supervision throughout the descent.

• Round-trip transportation from our meeting point to the crystal-clear waters of the Liucura River, so you don't have to worry about a thing.

• Technical and safety briefing prior to the activity, where you will learn the essential fundamentals of navigation and rescue.

• Activity insurance so you can enjoy the experience with maximum peace of mind and professional support.

To fully enjoy your learning experience in the crystal-clear waters of the Liucura River, we recommend bringing the following essential items:

• Swimsuit or comfortable clothing that can get wet from the start of the activity.

• Biodegradable sunscreen to protect your skin and the river ecosystem.

• Water bottle and a light snack to keep your energy up during the class.

• Bring a complete change of clothes and a towel to stay dry and comfortable at the end.

• Sandals with support or water shoes that stay firmly on your feet.

• Lens holder in case you need to use them while sailing.

Cancellation Policy

• Cancellations made more than 24 hours in advance of the activity will be entitled to a 100% refund of the amount paid.

• Cancellations made less than 24 hours in advance will be entitled to a 50% refund of the activity price.

• These conditions allow for proper logistical planning and the correct management of available slots.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

Politics for Children

To ensure a safe, fun, and smooth experience on the Liucura River, we have established the following age requirements:

• The minimum age to participate in this adventure is 14 years old .

• We aim to ensure that each kayaker has the autonomy and physical condition necessary to enjoy the tour with complete confidence.

• All minors under 18 years of age must have the authorization of their parents or legal guardians before starting the activity

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón.

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.