A unique experience among waterfalls and volcanic rock

We want your only concern to be enjoying the adrenaline rush and the natural beauty. That's why we've designed a complete experience where we take care of every logistical and safety detail:

• Round trip transportation from the meeting point to the impressive Pocolpen Falls.

• Expert and certified guides will accompany you every step of the way, guaranteeing your safety and enjoyment.

• Accident insurance and technical assistance so you can experience the adventure with complete peace of mind.

• Complete high-end technical equipment , including harness, helmet, wetsuit and neoprene boots in your size.

• Professional photography service to capture your best jumps and give you an unforgettable memory.

• An energy snack at the end of the tour, the perfect finishing touch to regain strength and share the experience.

To make your adventure at the Pocolpen Falls perfect and so you can focus solely on enjoying the adrenaline rush, we recommend bringing the following items:

• Swimsuit , which you should wear under the wetsuit for greater comfort.

• Personal towel to dry yourself at the end of the activity.

• Complete and dry change of clothes so you feel comfortable after your experience in the water.

• Dry spare shoes for the return journey.

Get ready to immerse yourself in nature! We'll take care of the technical equipment, you just bring your desire to explore .

Cancellation Policy

• Cancellations made more than 24 hours in advance of the activity will be entitled to a 100% refund of the amount paid.

• Cancellations made less than 24 hours in advance will be entitled to a 50% refund of the activity price.

• These conditions allow for proper logistical planning and the correct management of available slots.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

Politics for Children

To guarantee an adrenaline-pumping experience with the highest safety standards at the Pocolpen Jumps , we have designed this adventure exclusively for adults. Due to the technical demands and the nature of the terrain, we aim for each participant to fully enjoy the challenge with complete autonomy.

• Minimum age required to participate in the activity is 18 years old.

• Mandatory presentation of a valid identity document before starting the issuance.

We look forward to welcoming you for an unforgettable descent where your safety and fun are our main commitment.

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón.

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.