Villarrica Volcano Ascent: A Unique Experience in the Andes

• Transportation from Pucón to the Villarrica volcano

• Entrance to Villarrica National Park

• Certified Professional Guide

• Complete technical equipment

• Helmet

• Ice axe

• Crampons

• Trouser cover and jacket cover

• Leggings

• Safety briefing before the ascent to the Villarrica volcano

What to bring for the activity

• To carry out the activity in good conditions, we recommend bringing the following personal equipment :

• Meal: Chocolates, sandwiches, nuts, fruit, or any energy snack that provides energy during the activity.

• Water: Minimum 2 liters of water per person .

• Sunglasses: Category 4 sunglasses are recommended, especially for mountain activities. If you don't have suitable glasses, you can rent them at our rental shop in Pucón .

• Sunscreen: Apply it regularly, especially whenever you take a break during the activity .

Recommended clothing:

• For climbing the Villarrica volcano or other mountain activities in Pucón , we recommend bringing appropriate clothing for cold and changeable weather:

• Long-sleeved t-shirt or technical t-shirt

• Fleece or warm sweatshirt

• Jacket for the cold or windbreaker

• Trekking or sports trousers (a thermal base layer is recommended depending on the day's conditions)

• The technical clothing we provide is designed primarily for downhill skiing , as it protects your clothes and facilitates safer sliding on the snow .

• It can also be used during the ascent if you wish, but it is not recommended , as the material is quite rigid and may be less comfortable for walking.

Booking policy and activity conditions

Your activity reservation is confirmed only after payment of the total cost of $150,000 CLP per person . This payment guarantees your participation in the scheduled activity.

Payment is non-refundable in case of cancellation by the customer as mentioned in the " Refund Policy" In case of non-show on the day of the activity , the total amount of the reserved service will be considered.

On the day of the activity, all participants must meet at our agency in Pucón , which serves as the official meeting point . There, an informational meeting will be held where the guides will explain the activity and discuss the weather and safety conditions at Villarrica Volcano .

If the professional guides deem the conditions suitable, they will invite the participants to travel to the base of the Villarrica volcano .

Acceptance of this transfer implies a contribution of 15,000 CLP for transportation , a value that is already included in the total price of the activity .

Once at the base of the volcano, the guide will conduct a second assessment of the weather and safety conditions . At that point, participants can still decide whether or not to continue with the activity.

From the start of the walk or the development of the activity , it is understood that the client confirms their participation, for which the full payment of the activity will be required .

In the event that weather or safety conditions at the Villarrica volcano do not allow the activity to take place, it may be rescheduled for a new date at no additional cost .

If the client wishes to change the date of their activity , they can request the change at least 48 hours in advance , subject to availability.

For safety and well-being reasons, the company reserves the right to recommend not participating in the activity if the client has physical or medical conditions that may hinder the safe completion of the experience.

Refund policy

The refund and cancellation conditions for the activity are as follows:

• Until 13:00 on the day before the activity: 85% of the payment will be refunded.

• Between 13:00 and 19:00 the previous day: 50% of the payment will be refunded.

• After 7:00 PM the previous day: no refund will be issued.

Once the activity or walk has started, it is understood that the client confirms their participation, therefore no refund of the money paid will be made .

In mountain activities, such as the ascent of Villarrica volcano from Pucón , the primary objective is the safety of the group. For this reason, reaching the summit is not guaranteed , as the route may be modified depending on weather conditions, the state of the volcano, or the safety of the group .

• In case of not reaching the summit due to safety reasons, weather or decisions of the guide , no refund will be given , since the activity has been carried out within the planned conditions.

No-Show Policy – Activities

To ensure the proper operation and quality of our services, the following conditions apply in case of absence:

• No Show will be considered if the client does not appear or arrives more than 30 minutes late from the indicated meeting time, without prior notice to the company.

• In case of No Show, a penalty corresponding to 100% of the value of the reservation will be applied, so no refunds will be made.

• Spaces for our activities are limited, and absence prevents other passengers from taking that place, so operational and logistical costs remain in full.

• Any request for modification or cancellation must be made at least 24 hours in advance to avoid being considered a No Show .

• In duly justified situations of force majeure, the company may evaluate a possible rescheduling according to availability, without a guarantee of refund.

• It is the client's responsibility to arrive on time at the meeting point or to inform us promptly in case of delay, in order to allow for the correct organization of the activity.

By confirming their booking, the customer declares that they have read and accepted these conditions.

Politics for Children

The ascent to the summit of Villarrica Volcano is one of Chile's most exciting high-altitude challenges. Due to the physical demands, the use of specialized technical equipment, and the strict safety protocols required to reach the 2,847-meter altitude, this activity is designed exclusively for adults.

• The minimum age required to participate is 18 years old .

• This restriction aims to ensure the safety and pace of the group throughout the expedition.

• It is essential that each participant has the physical and mental maturity required for a high-intensity climb.

We appreciate your understanding and invite you to prepare to live an unforgettable experience in the heart of Araucanía.

Start of the Experience

Your adventure begins in the heart of the adventure tourism capital. Our base in Aguaventura is the official meeting point where we'll kick off any of our activities, guaranteeing comfort and impeccable logistics from the very first moment.

• Central meeting point at our office located at Palguín Street 336, Pucón.

• Depending on the activity booked, the transfer from the agency to the location is included, ensuring an organized, safe and worry-free experience.